Help Section is currently under construction.

To open an account with Mozzartbet click on "Register" at the top right.

Afterwards you will be forwarded to our registration page, where you enter your personal details.
Please enter all details correctly and to the best of your knowledge. When selecting a username it is possible that
your desired username has already been taken. In this case you could try adding numbers to your username to continue with the registration.

The password has to contain more than 8 characters as well as letters and digits. Please use these special characters (! $ % & \ . _ @ - +)
for a particularly secure password.

Finally, please confirm that you are of legal age and that you have read and accepted our terms and conditions and the data privacy statement.

Once you have finally confirmed all data by clicking "Register now!" you will be notified about the successful registration via e-mail a few minutes later.
In order to activate account, please click on activation the link in email and you will be redirected to mozzart.com with message regarding successful activation. Afterwards enter your credentials to login.

To change your password log in with your username and password first. Then click on account statement and in the dropdown on "Account".
In left menu under Account section find “Change password”.

Now you have to re-enter your current password as well as select a new password that you have to confirm.

The password has to contain more than 8 characters as well as letters and digits. Please use these special characters (! $ % & \ . _ @ - +)
for a particularly secure password.

We recommend to change the password periodically.

To verify your Mozzart account you just need to follow the next steps:
• Log in to your Mozart account
• Click on the My Account option
• In the main menu, select the section Document upload

In order to enable withdrawals and verify your Mozzart account you need to upload electronic copy of the following documents:
1. Personal ID (ID card or passport);
2. Utility bill (ie. electricity bill);
3. Bank card (or screenshot your Skrill account page or other available payment method you plan to use);
Note: The file size must not exceed 4mb

When the account verification process is completed, you will be notified by a confirmation email.

For any additional questions, please contact our customer service via email support@mozzart.com or live chat.

Mozzartbet offers measures for customers who would like to control their gaming behavior, for example deposit limit on a daily, weekly or monthly basis, temporary or permanent self-exclusion as well as restriction of gaming time for casino games.

Furthermore, Mozzartbet offers an automatic reality check that reminds customers of all activities in any licensed casino. This is another security measure that shows customers the duration of a game played as well as all winnings and losses of the last hour. The reality check window also provides the opportunity to end a session or continue to play if so desired by the customer.

Deposit - a deposit limit can be set per month, week or day

Deposit limits can be set by you in account settings. The deposit limit is the most efficient way to control your total expenditure. Please contact our customer service if you would also like to set up a betting limit.

Please note that all limits will be actived and calculated as soon as you have confirmed your self-restriction.

Any self-restriction confirmed by you can be canceled 24 hours in the current time period at the earliest once we have received your request. Any request for a higher self-restriction will be activated immediately, that is as soon as the change of the limit has been saved. You can check all current limits for your account in your account statement in "Limit".

Time periods are defined as follows: Daily = current day 00:00:00 to 23:59:59 Weekly = Monday 00:00:00 to Sunday 23:59:59 Monthly = 01.XX 00:00:00 to 31.XX 23:59:59 (instead of the 31st the relevant current last day of the month is valid depending on the month)
If you have set a weekly limit of 200.00 on Wednesday, this limit runs out on the following Sunday and not the following Tuesday. Any setting that has been made before the setting of the limit in the current period will not be considered.

For example, you have deposited 300 Euros in September and set a monthly deposit limit of 300 Euros on the 17th September. With that you can deposit another 300 Euros until the end of the month.

Any deposit made has no effect on the limit selected for a time period.

Settings made by you for a self-restriction or for a lower limit come into effect immediately. Settings carried out by you for a higher self-restriction or for a cancelation of the self-restriction come into effect at the end of 24 hours.

Sign in to your Mozzart account every Monday and claim your bonus, easy and simple. The amount you get depends on various factors like how much you play, how long you play, etc. All that’s required is to log in on Monday and click on the button to receive the bonus.

The bonus funds you receive can not be withdrawn from your account. Funds can only be used to play on the mozzart.com site and mobile apps.

If you receive the Monday Cashback Bonus, you can divide the funds between the betting account and the casino account or transfer them entirely to the betting account or the casino account.

You can use the bonus funds on the betting account to play tickets. The Monday Cashback Bonus that you transfer to your betting account will be in the „MCB" section, which you need to select before paying for a ticket with bonus funds.

If you transfer the bonus amount to the casino account, you can use the bonus funds to play slot games and live casino games. It will be available to you after you first spent your real money funds on your casino account.

Any winnings you make from the Monday Cashback Bonus funds are converted into real funds that you can use to continue playing or withdraw from your account. There is no additional wagering.
For more detailed steps on how to claim the Monday Cashback Bonus, click here. (https://www.mozzart.com/en#/promo/how-to-claim-mcb/647eed4396aac624d9778797)

Placing bets is very easy. You have countless opportunities to get to sports events on our website.

For example, click in the top links in highlights on "Today" and you see a variety of games. By clicking on a team or quotas this tip is placed on your betting slip.

Now you have the opportunity to place a single bet for your selected tip or a combination bet with up to 50 tips. In addition, our betting slip offers the opportunity for system or combined bet. If you decide not to place a selected tip that is already in your betting slip simply click again on the highlighted tip in the betting selection or directly on "X" in the betting slip.

Hint: Please check selected bets carefully because the button "Place betting slip" is already the last stage of placing a bet and there is no further confirmation page!

The most popular betting opportunities are shown in the single view of an event, further bets can be viewed by clicking on the name.

Live bets – bets to be placed during a current sporting event – grow in popularity. You will always find a large number of live games that you can place bets on at Mozzartbet. The easiest way to get to all available live bets is by clicking on "In-Play" in the menu. Live bets can be easily recognized because the latest score is highlighted.

For live bets we also show the most important bets flipped open and the side bets closed for a better overview. If you have already decided on a particular game on the homepage, you can get to the detailed view by clicking on the team’s names.

The single bet is the easiest and fastest way to place a bet. All you need to do is to predict the outcome of a game and if you are correct you have already won.

For example: You tip for a home win of Real Madrid for the match Real Madrid versus Barcelona with a quota of 1.70. Your bet amount is EUR 10 Euros. If Real Madrid wins the game EUR 17 Euros will be credited to your betting account only moments after the game is finished.

Hint: Please check selected bets carefully because the button "Place betting slip" is already the last stage of placing a bet and there is no further confirmation page!

With a combined bet you can place up to 50 tips with just one stake. Combined bets increase the win but all tips have to be correct to win a bet.

For example: After you have placed your tips, 3 in this case, in the betting slip you place EUR 20.00 on Bayern Munich winning with quotas of 1.70, Barcelona 1.45 and Real Madrid 2.20. If all your tips are correct the quotas will be multiplied with the stakes in this case 1.70 x 1.45 x 2.20 which results in a total quota of 5.423 multiplied with the stakes of 20 Euros and you can look forward to a win of EUR 108.46!

System bets are a further development of combined bets. For a system bet you place a variety of combined bets with just one bet placement. You can easily explain this by looking at the system bet 2 of 3 (2/3).

For example: You select 3 games and tip e.g. for Bayern, Barcelona and Real Madrid to win in the system bet 2 of 3. This means, you play all combinations of 2 that are possible for 3 teams. These are 3 combinations of 2 in total for the "2 of 3 system bet":

Bet 1: Bayern 1.70 x Barcelona 1.45 = 2.465 Bet 2: Bayern 1.70 x Real Madrid 2.20 = 3.74 Bet 3: Barcelona 1.45 x Real Madrid 2.20 = 3.19

You can determine the stakes per bet as well as for the entire system. We assume total stakes for the system of EUR 30.00, which means in this case EUR 10.00 are placed per bet.

If all 3 tips are correct the quotas of the single bets are multiplied by 10 and afterwards these 3 products will be added. (2.465 x 10=24.65) + (3.74 x 10=37.40) + (3.19 x 10=31.90) = 93.95 Euros

Our betting slip also shows you a total quota for the entire system for the optimum possible win. In this case this would be 3.1316. The quota means that with a total stake of EUR 30 you can score 3.1316 times a win: 30 x 3.1316 = 93.95.

If a tip is incorrect you will still be credited a won bet, namely the one that did NOT include the lost tip.

More events participating in a system bet provides further betting opportunities. For the system bet 3 of 4 you tip all possible 3-fold combos for 4 teams, 4 bets in total. For the system bet 2 of 4 you tip all possible 2-fold combos for 4 teams, 6 bets in total etc.

You can take the number of bets per system bet from the chart below: